Selling Services Terms

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These terms supplement your seller agreement and apply to the offer and sale of Your Services through the Selling on Ceylexo service.

"Your Services" means any services that you offer through the Selling on Ceylexo service, including product installation, assembly, repair or other professional services; coordinated delivery and return pickup of products, such as scheduled delivery and returns; and any other services offered in connection with the sale of Your Products.

Your Responsibilities. In addition to the obligations described in your seller agreement, you will and will cause any affiliate or third party administering, warranting, or otherwise involved in the offer, sale, or performance of Your Services, including your employees, representatives, agents, contractors, subcontractors, and carriers (collectively "Your Personnel") to:

• perform Your Services in accordance with the information set forth on the applicable service description page on ceylexo.com and in accordance with any applicable product instructions, user manuals, manufacturer specifications, and other requirements set forth on the product detail page on ceylexo.com;
• perform Your Services in a competent and workmanlike manner in accordance with the level of professional care customarily observed by highly skilled professionals rendering similar services;
• comply with the Service Level Requirements, the Selling Services on Ceylexo Policies, and other policies that Ceylexo may designate; and, upon request, provide Ceylexo with reports (in a form designated by Ceylexo) relating to your compliance with these requirements;
• maintain industry standards and any other certifications, licenses, and other authorizations required by applicable laws or regulations, and document the existence of such credentials in your Seller Account, and provide copies to us upon request;
• maintain and adhere to drug and alcohol testing policies that meet or exceed the industry standards or best practices for Your Services and, upon request, provide Ceylexo with information related to those policies (in a form designated by Ceylexo), including their enforcement;
• use customer personal data made available to you solely for the purpose of communicating with purchasers of Your Services to coordinate Your Services appointment in accordance with Ceylexo policies, and ensure that any third-party software you use in rendering Your Services similarly protects customer personal data;
• not in any way represent to customers that you or Your Personnel are Ceylexo or that you or Your Personnel are acting on behalf of Ceylexo;
• obtain any and all local building, inspection, and user permits, or similar regulatory filings required for the performance of Your Services;
• comply with all governmental guidelines, including federal, state and local guidance, for safely performing in-home delivery and services as such guidelines relate to infectious diseases such as COVID-19; and
• comply with all other requirements designated by Ceylexo.

Representations and Warranties. You represent and warrant that: (a) Your Services and all aspects of their offer, sale, and performance will comply with all applicable laws, including employment laws and regulations, workplace health and safety laws, and any applicable licensing, registration, or permit requirements; and (b) you and Your Personnel are authorized to lawfully provide Your Services, including under any applicable immigration and work status laws.

Additional Services and Products. Without limiting any other restrictions on your use of information made available through the Selling on Ceylexo service, you and Your Personnel will not at any time solicit orders for any products or services that are not described in the applicable order notification from, or market such products and services to, any Person that has ordered your products or Your Services, except as expressly permitted by your seller agreement and applicable Ceylexo policies.

Background Checks. You and Your Personnel who will be performing any of Your Services at a customer's residence, business, or other location designated by the customer must successfully pass an individual background check conducted by a third party acting on our behalf, unless we inform you in writing that you are exempt from this requirement. We may also, at any time and for any reason, (a) require or conduct additional background checks on you, Your Personnel, or your business; (b) request information regarding your own background check policies and procedures; (c) request additional information pertaining to you or Your Personnel; or (d) access and use the information contained in the background checks conducted by a third party acting on our behalf in order to determine compliance with these terms or for fraud prevention purposes. If we make such requests, you will cooperate with Ceylexo and any third party acting on our behalf. The individual and business background check decision criteria will not be made available to you. By providing any of the foregoing information, you agree to obtain any necessary consents from Your Personnel to enable Ceylexo to use such information as permitted by law.

Fees. For more information about fees that apply to selling Your Services, see here or search seller Help for "referral fees".