Help & information center for Ceylexo sellers
Ceylexo Fair Pricing Policy
Sellers are responsible for setting their own prices on Ceylexo sites. In our mission to get retail industry online, Ceylexo strives to provide its customers a hassle free shopping experience with the largest selection of best quality products and services at the lowest price index, and with the fastest fair delivery as sellers & our DSPs play an important role.
Ceylexo regularly monitors the prices of items on our sites, including shipping costs, and compares them with other prices available to our customers. If we see pricing practices on a site offer that harms customer trust, Ceylexo can remove the Buy Box, remove the offer, suspend the ship option, or, in serious or repeated cases, suspending or terminating selling privileges.
Pricing practices that harm customer trust include, but are not limited to:
- Setting a reference price on a product or service that misleads customers;
- Setting a price on a product or service that is significantly higher than recent prices offered on or off Ceylexo; or
- Selling multiple units of a product for more per unit than that of a single unit of the same product.
- Setting a shipping fee on a product that is excessive. Ceylexo considers current public carrier rates, reasonable handling charges, as well as buyer perception when determining whether a shipping price violated our fair pricing policy.
Special notice:
- Ceylexo is on pre-launch release.
- In this period, we only register sellers by invitations.
- To get involved, you should request an invitation.
- Contact us for further information.